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Technical Support

Technical Service Center Hotline: 021-62886915 8:30AM-17:30PM from Monday to Friday，9:00AM-17:00PM on Saturday

  • Product selection

    Provide customers with product consulting and product selection services so that they can select suitable products;

  • Technical exchanges

    Technical exchange meetings are held to eliminate technical difficulties for customers in using our products and services;

  • Solution

    Provide customers with professional system solutions;

  • Technical guidance

    Customers are provided technical guidance to solve problems in using products, and given answers to frequently asked questions (FAQ);

After sales service

  • 1

    R&D center

  • 5

    technical support service centers

  • 30

    offices

After-sales Service Center

The professional and technical team of Tysen-KLD Technical Service Center will timely offer 7×24 services, and trained and experienced industry senior service experts will provide you with professional service solutions and implement efficient site treatment. Provide customers with product after-sales services including product installation and commissioning, product maintenance, and product replacement.Many elite after-sales service personnel serve customers and provide customers with high value-added services by adhering to the service concept of "zero distance from you". After-sales technical service personnel take the responsibility to provide high-quality maintenance services, and adhere to the principle of "rapid and efficient, quality supreme, cost minimum" in offering after-sales services including troubleshooting, solving simple application and installation problems, and giving customers answers to frequently asked problems (FAQ) and reasonable recommendations on use during use.
After-sales Service Hotline: 021-62886915

Sales network

Tysen-KLD has its well-developed R&D strength and quality assurance system.

By joining hands with Drosseln (Germany), we set up the China Power Division in 2018 to leverage our respective advantages in marching into the battery field. Our powerful combination defies the increasingly complex and unpredictable market challenges with two dynamic core focus-R & D and production quality control. The Drosseln product series provides global battery product solutions. The products have been used in the power fields e.g. energy chemical industry, steel, transportation, semiconductors, and data centers, provided battery solutions for different types of power plants and different levels of substations, dispatch and information center in the energy storage and power industry to escort the safe operation of the energy storage and power industry. Thanks to its excellent and reliable uninterrupted power supply with intelligent management for key businesses of enterprise, we will constantly increase short-term and long-term value, and continue to be a trusted partner for customers in industrial, commercial and residential markets.The sales network of Tysen-KLD Technology covers many provinces and cities in China. It has offices or agents and related technical service personnel in each place. They serve the users of different localities proactively and vibrantly, follow the localization service mode of "meeting demand closely", and deliver engineering service projects with perfect design, excellent construction and reliable operation to users.
We are convinced that efficient service is the guarantee of improving performance!We will serve you wholeheartedly!

銷售網(wǎng)絡(luò)

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